Contact
Need help with a report that is not read correctly?
This site has no public contact address or contact form. These pages answer most questions:
- The FAQ covers supported files, totals that differ from your CAT tool, fuzzy ranges and the PDF.
- The step-by-step guides show how to export the analysis from Trados Studio (XML) and memoQ (CSV).
- How weighted word counts work explains the bands and how Trados and memoQ categories are mapped.
If a file is still not recognised, open the calculator and choose enter the counts by hand below the upload area: type the words per band from your CAT tool's report and you get the same result, copy-as-text and PDF.